Accident-free performance depends on what?

• A. Reducing errors in both physical work and supporting processes like procedures, permits, and training
• B. Reducing errors only in physical work
• C. Increasing training hours
• D. Focusing solely on equipment upgrades

Answer: (A)

Accident-free performance comes from reducing errors across the entire work system, not just what the worker does with their hands. In practice, that means both the actual physical tasks and the supporting processes that guide those tasks—clear procedures, proper permits, and effective training—must be designed, followed, and maintained. When procedures are well written and permits are checked, hazards are identified and controlled before work starts; training ensures workers know the safe steps; and performing tasks correctly as designed reduces the chance of mistakes that can lead to accidents. Focusing only on the hands-on work leaves gaps in planning, authorization, and supervision, so errors can still occur. Likewise, boosting training hours or upgrading equipment helps, but without solid procedures, proper permits, and real-world execution, those improvements won’t fully prevent accidents.